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ESL for Customer Service

Boston Chinatown Neighborhood Center
Industry: 
Customer Service
Retail
Jobs Trained For: 
Customer Service Representatives
Cashier
Sales Associate
Stock Associate
High school diploma or GED required: 
No
ESOL instruction included: 
Yes
Daily schedule: 

7 Weeks
Monday - Friday, 9:45 AM - 2:00 PM
4 cycles throughout the year

Eligibility: 
  • Live in Boston
  • Low-income
  • Authorized to work in the U.S.
  • Able to speak, read, and write intermediate English (ESOL SPL 3 or higher)
  • Desire for a full-time retail or customer service job (at least 30 hours per week)
  • Able to work evenings, weekends, and/or holidays
  • Applicants with CORI issues, TANF benefits, and/or housing issues are welcome
Special features: 
  • One-on-one career counseling every week
  • Visits to local retail employers
  • Guest speakers
  • Job placement and retention support
For more information, contact: 
Shirley Doan
38 Ash Sreet Boston, MA 02111

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